Raymarine

Raymarine Axiom2 PRO

SKU: $002000098012 ISBN: $002000098012

Product Code: NAE70653

Options
£1,878.56 £2,204.17you save £325.61
Available to order — delivery time confirmed at checkout
Collect in store at Fox's Marina, Ipswich
Hassle-free 90-day returns
Independently owned company
Accepted payment methods
  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa
Checking local availability

The Raymarine Axiom2 PRO is a professional-grade marine multifunction display available in three screen sizes—9", 12.1", and 15.6"—delivering exceptional clarity with HD to Full HD resolution. Built for serious mariners, it combines advanced GPS/GNSS positioning with CHIRP conical sonar, supporting depths from 2 feet to 900 feet depending on water conditions. The unit features dual RayNet Ethernet ports, NMEA 2000 connectivity, Wi-Fi, Bluetooth, and comprehensive video/audio inputs for integrated vessel systems. With 64GB internal storage, dual MicroSDXC card slots, and IPS touchscreen technology supporting up to 16 simultaneous touches, the Axiom2 PRO handles complex navigation and fish-finding tasks with ease. Rated IPx6/IPx7 waterproof and operating across -25°C to +55°C, it's engineered for demanding marine environments. Power-efficient at 28–42W depending on model, it integrates seamlessly into 12V or 24V DC systems.

Physical
Dimensions (Trunnion mounted)

Axiom 2 Pro 9: Height: 186.2 mm (7.33 in), Width: 329.5 mm (12.97 in), Depth (including cables): 234.9 mm (9.25 in)

Axiom 2 Pro 12: Height: 246.13 mm (9.69 in), Width: 388.5 mm (15.3 in), Depth (including cables): 233.4 mm (9.18 in)

Axiom 2 Pro 16: Height: 281.20 mm (11.10 in), Width 482.50 mm (19.00 in), Depth (including cables): 233.4 mm (9.18 in)

Dimensions (Surface/Flush mounted)

Axiom 2 Pro 9: Height: 173.79 mm (6.84 in), Width: 299.32 mm (11.78 in), Depth (including cables): 234.9 mm (9.25 in)

Axiom 2 Pro 12: Height: 222.8 mm (8.77 in), Width: 358.03 mm (14.1 in), Depth (including cables): 233.4 mm (9.18 in)

Axiom 2 Pro 16: Height: 258 mm (10.16 in), Width: 452.02 mm (17.8 in), Depth (including cables): 240.4 mm (9.46 in)

Connections
Ethernet connection

2 RayNet (10/100/1,000 Mbits/s) ports

NMEA 2000 connection

DeviceNet connector

Wi-Fi

Multiband - 2.4GHz, and 5Ghz 802.11b/g/n

Bluetooth

v4.0

Accessory connection

USB Micro B

Internal storage

64GB Solid State 

External storage

2 front mounted MicroSDXC card slots 

Digital Video and Audio

HDMI Out Micro connector type D

Analog video connections

BNC Analog video input (on power cable)

Analog audio connections

RCA connectors via power cable

External GPS anternna

TNC connector

Power consumption @ 12 V dc

Axiom Pro 9: 33.12 W

Axiom Pro 12: 29.88 W

Axiom Pro 16: 42.36 W

Power consumption @ 24 V dc

Axiom Pro 9: 30.96 W

Axiom Pro 12: 28.8 W

Axiom Pro 16: 40.8 W

Operating voltage range

8 V dc to 32 V dc

Nominal supply voltage

12 V dc / 24 V dc

Off current @ 12 V dc

11 mA (0.13 W)

Off current @ 24 V dc

18 mA (0.43 W)

LEN (NMEA 2000 Load Equivalency Number)

1

Current

5 A

Fuse rating

15 A

GPS (GNSS)
Position Accuracy

Without SBAS: ≤ 15 metres 95% of the time, With SBAS: ≤ 5 metres 95% of the time

Geodetic Datum

WGS-84 (alternatives can be selected on the MFD)

Satellite Differential Type (SBAS)

WAAS (United States), EGNOS (Europe), MSAS (Japan), GAGAN (India), QZSS (Japan)

Channels

Track up to 28 satellites simultaneously

Antenna

Internal - Ceramic chip mounted near top of unit

GNSS compatibility

GPS, Galileo, GLONASS, Beidou

Almanac Update

Automatic

Signal Acquisition

Automatic

Receiver IC Sensitivity

165 dBm (Tracking), 160 dBm (Acquisition), 148 dBm (Cold start)

Operating frequency

1574 MHz to 1605 MHz

Refresh rate

10 Hz (10 times per second)

Time to first fix from cold start

< 2 minutes

Operating temperature

-25°C to +55°C (-13°F to 131°F)

Storage temperature

-30°C to +70°C (-22°F to 158°F)

Relative humidity

Up to 93% @ 40°C (104°F)

Waterproof rating

IPx6, IPx7

Size (diagonal)

Axiom 2 Pro 9: 9.0"

Axiom 2 Pro 12: 12.1"

Axiom 2 Pro 16: 15.6"

Ratio

Axiom 2 Pro 9: 16:9

Axiom 2 Pro 12: 16:9

Axiom 2 Pro 16: 16:10

Resolution

Axiom 2 Pro 9: 1280 x 720 HD

Axiom 2 Pro 12: 1280 x 800 WXGA 

Axiom 2 Pro 16: 1920 x 1080 FHD

Viewing angle

Top 88° / Bottom 88° / Left 88° / Right 88°

Type

IPS (In-Plane Switching)

Color depth

24-bit

Illumination

Axiom 2 Pro 9 1300 nits / 1300 cd/m2
Axiom 2 Pro 12 1200 nits / 1200 cd/m2
Axiom 2 Pro 16 1200 nits / 1200 cd/m2

Number of simultaneous touches

1 to 16

Channels

CHIRP conical sonar

Depth range

0.6 m (2 ft) to 274 m (900 ft) Depending on water conditions

Transducer connection

25 pin RealVision type connector.  Requires the A80490 adaptor cable for CPT-S style transducers

6core
Processor
64GB
Internal storage
2×
Gigabit RayNet
16pt
HybridTouch
8-32V
12 or 24 V boat
Before you buy

What this model does - and what it does not

This listing covers the Axiom2 Pro S in 9 and 12.1 inch, with and without preloaded LightHouse charts. Everything below is from Raymarine's own published specification.

Included

  • HybridTouch - keys and glassA user-configurable physical keypad below the touchscreen, and up to sixteen simultaneous touches against the Axiom+ range's two. The keypad can be swapped for a dedicated Evolution autopilot keypad.
  • Two gigabit RayNet portsTen times the speed of the Axiom+ port, and two of them - so a radar, a networked sonar module, a camera and a second station can all coexist without a switch.
  • Six-core processor, 64 GB storageAgainst four cores and 16 GB on the Axiom+. Faster chart redraw, and room for far more cartography and logged track data on the display itself.
  • 8 to 32 V dcRuns directly on a 24 V boat with no converter. Every other Raymarine display here is 8 to 16 V only.
  • Analogue video in, HDMI outA BNC analogue video input on the power cable for an existing camera, and HDMI out to repeat the display to a saloon or flybridge monitor. Neither exists on Axiom+.
  • Conical CHIRP sonar built inThe S carries a single conical CHIRP channel to 274 m on a 25-pin RealVision connector. The A80490 adaptor lets it drive a CPT-S transducer.
  • Autopilot controlRaymarine describes the Axiom2 Pro as combining chartplotter, fish finder, radar, autopilot and video in one, and offers a dedicated Evolution autopilot keypad for it.
  • Two card slots, front mountedTwo MicroSDXC slots on the front of the unit, so a chart card swap does not mean getting behind the panel.

Not supported

  • It is not the brightest screen we sellRaymarine publishes 1300 nits for the Axiom2 Pro 9 and 1200 for the 12, against 1800 nits for the Axiom+ 7 and 12. Buy the Pro for the processor, the ports and the keypad - not because it is a brighter display, because on Raymarine's own figures it is not.
  • No NMEA 0183NMEA 0183 does not appear anywhere in Raymarine's connections specification for the Axiom2 Pro. Older 0183-only instruments need a converter onto the NMEA 2000 bus.
  • S means one sonar channelThe S has a single conical CHIRP channel. RealVision MAX, the 1 kW port, DownVision, SideVision and 3D are all on the RVM models, which are a different part number.
  • No transducer in any kitRaymarine supplies no transducer with any Axiom2 Pro SKU, S or RVM. A CPT-S style transducer also needs the A80490 adaptor cable.
  • HDMI is output onlyYou can send the display to another screen. You cannot feed an HDMI source into it - that is an Axiom2 XL feature.
  • No published sonar power figure for the SRaymarine gives wattages for the RVM but none for the S, so we do not quote one. Dealer listings that state a figure for the S are not using Raymarine's data.
  • Raymarine publishes no weightThere is no weight row in the Axiom2 Pro physical specification on either the S or RVM pages, so we do not quote one.
Key features

What you get

Keys where you need them

HybridTouch puts a configurable physical keypad under the screen. In a seaway, in gloves, or with green water over the sprayhood, that keypad is the difference between usable and not.

Two gigabit ports

Radar, sonar module, camera and a second station all at once, on a backbone ten times faster than the Axiom+ can manage.

24 volt native

8 to 32 V dc straight off the boat's supply. No converter, no extra failure point, no voltage-drop headache on a long run.

Video in and out

A BNC analogue input for an engine-room or mast-head camera you already own, and HDMI out to a saloon monitor.

Plain English

Reading a Raymarine part number

Raymarine publishes no decoding key. The mapping below is read straight off Raymarine's own variant lists, so it is reliable for the models we stock rather than a rule you can extrapolate to anything else.

E706 53-00-WEU
Axiom2 Pro 9 S

Raymarine's own list runs E70653 and E70654 for the 9 inch S and RVM, E70655 and E70656 for the 12, E70657 and E70658 for the 16. Odd numbers are the S, even are the RVM.

Chart bundle marker

A bare part number ships with no cartography at all.

Chart region

-WEU is Western Europe and covers Great Britain and Ireland. -NEU is Northern Europe, which does not. -MED is the Mediterranean. Ignore any -102 listing you see online: that is North America and a US-market SKU.

Raymarine publishes no decoding key. This mapping is read straight off their own variant list, so it holds for the models we stock rather than being a rule you can extrapolate.

Full specification

Axiom2 Pro S

Source: Raymarine published specifications
Display, 9 inch9.0 in IPS, 1280 x 720 HD, 16:9, 1300 nits
Display, 12 inch12.1 in IPS, 1280 x 800 WXGA, 16:10, 1200 nits
PanelIPS, 24-bit colour, HydroTough nano-coating, 88 degree viewing angle in every direction
ControlHybridTouch - touchscreen plus a user-configurable physical keypad, 1 to 16 simultaneous touches
ProcessorSix core
Internal storage64 GB solid state
Card slots2 x front-mounted MicroSDXC
Dimensions, 9 inch trunnion mounted186.2 x 329.5 x 234.9 mm, depth including cables
Dimensions, 9 inch flush mounted173.79 x 299.32 x 234.9 mm, depth including cables
Dimensions, 12 inch trunnion mounted246.13 x 388.5 x 233.4 mm, depth including cables
Dimensions, 12 inch flush mounted222.8 x 358.03 x 233.4 mm, depth including cables
MountingTrunnion bracket, surface or flush. Trunnion bracket supplied on the 9 and 12
WaterproofingIPx6 and IPx7
Operating temperature-25 to +55 C
Storage temperature-30 to +70 C
HumidityUp to 93 per cent at 40 C
Nominal supply12 or 24 V dc
Operating voltage8 to 32 V dc
Current5 A
Fuse rating15 A
Power consumption, 9 inch33.12 W at 12 V, 30.96 W at 24 V
Power consumption, 12 inch29.88 W at 12 V, 28.8 W at 24 V
NMEA 2000 LEN1
Built-in sonarConical CHIRP, single channel
Sonar depth range0.6 to 274 m, depending on conditions
Transducer port1 x 25-pin RealVision connector. A80490 adaptor cable required for CPT-S style transducers
Network2 x RayNet, 10/100/1000 Mbit/s
NMEA 20001 x DeviceNet connector
Video inBNC analogue video input on the power cable
Video outHDMI out, Micro Type D
AudioRCA connectors via the power cable
External GPS antennaTNC connector
Accessory port1 x USB Micro B
Wi-FiMultiband 2.4 and 5 GHz, 802.11 b/g/n
Bluetoothv4.0
GNSSGPS, Galileo, GLONASS and BeiDou, 28 channels, internal ceramic chip antenna
GNSS refresh10 Hz
Position accuracy15 m or better without SBAS, 5 m or better with SBAS, 95 per cent of the time
Warranty2 years, extendable to 3 free of charge by registering within 90 days

Fitting it

  • Trunnion bracket and a surface or flush mounting gasket are both supplied in the box on Axiom+, Axiom2 Pro 9 and 12, and every Element. The Axiom2 Pro 16 is the exception - its trunnion bracket is the optional A80722 kit.
  • Waterproof to IPx6 and IPx7 across all three ranges.
  • Rated from -25 to +55 C in use, -30 to +70 C in store, and up to 93 per cent humidity at 40 C.
  • The supplied cable carries power and NMEA 2000 together: 1.5 m of power lead and 0.5 m of NMEA 2000 lead on Axiom+ and Element.
  • Check the depth behind the panel, not just the cut-out. Raymarine quotes Axiom+ depth including cables, and a right-angled power cable saves roughly 20 mm.
  • Every one of these displays has a grounding point - an M3 screw, spring washer and crimp terminal are supplied for it.

NMEA 2000 basics

  • SeaTalkng is Raymarine's own connector system for NMEA 2000. Electrically it is NMEA 2000, and a DeviceNet adaptor cable is supplied in the box so it will join a standard backbone.
  • Load Equivalency Number is 1 for Axiom+, Axiom2 Pro and Element - each display draws one LEN from the backbone.
  • None of these displays has an NMEA 0183 port. An older DSC VHF, AIS unit or instrument head that only speaks NMEA 0183 needs a converter onto the NMEA 2000 bus before it will talk to the plotter.
  • A backbone wants a terminator at each end and one power injection point, with a spur running off it to each device. Spur length is limited, so plan the run before you buy cable.
Compare the range

Every Raymarine chartplotter we stock

Live prices and the figures each model actually publishes. Where Raymarine does not publish a value for every model in this table the row is left off entirely rather than shown with gaps - which is why weight and autopilot control are absent, as Raymarine states neither for the Axiom+ range.

Scroll sideways
Model Axiom+ 7 7 inch touch Axiom+ 7 W. Europe 7 inch touch, charts Axiom+ 7 RV 7 inch, sonar Axiom+ 7 RV W. Eur 7 inch, sonar, charts Axiom+ 9 9 inch touch Axiom+ 9 W. Europe 9 inch touch, charts Element 12 S 12 inch keypad Axiom2 Pro S 9 or 12 inch
You are viewing
Screen7 in 7 in 7 in 7 in 9 in 9 in 12.1 in 9 or 12.1 in
Resolution1024x600 1024x600 1024x600 1024x600 1280x720 1280x720 1280x800 1280x720 / 1280x800
TouchscreenYesYesYesYesYesYesNoTouch + keypad
Built-in sonarNoneNoneRealVision 3D RealVision 3D NoneNoneConical CHIRP Conical CHIRP
Charts includedNoneLightHouse W. Europe NoneLightHouse W. Europe NoneLightHouse W. Europe LightHouse card Varies by variant
Radar capableYesYesYesYesYesYesWi-Fi Quantum only Yes
NMEA 2000YesYesYesYesYesYesYesYes
NMEA 0183NoNoNoNoNoNoNoNo
Marine NetworkRayNet x1 RayNet x1 RayNet x1 RayNet x1 RayNet x1 RayNet x1 NoRayNet x2 gigabit
Video inputNoNoNoNoNoNoNoYes
Input voltage8-16 V 8-16 V 8-16 V 8-16 V 8-16 V 8-16 V 8-16 V 8-32 V
Price £621.53 £583.29 £787.50 £782.14 £795.14 £999.17 £1,162.50 £874.17 £1,245.83 £835.83 £995.83 £1,878.56 £2,204.17
View productAxiom+ 7Axiom+ 7 W. EuropeAxiom+ 7 RVAxiom+ 7 RV W. EurAxiom+ 9Axiom+ 9 W. EuropeElement 12 SYou are here
Buying guide

Choosing a Raymarine chartplotter

Three questions that decide which Raymarine you should be looking at. Every figure below is Raymarine's own published data - where they do not publish something, we have left it out rather than guess.

Charts: Western Europe, not Northern Europe

Raymarine sells the same display with and without cartography, and the regional names are actively misleading if you sail from a British port.

  • LightHouse Charts Western Europe covers Ireland, Great Britain, Portugal, Spain, France, Germany, Switzerland, Austria, Netherlands, Belgium, Czechia, Hungary and Slovakia.
  • LightHouse Charts Northern Europe covers Norway, Sweden, Finland, Estonia, Latvia, Lithuania, Poland, Germany, Denmark, Switzerland, Austria, Czechia, Hungary and Slovakia.
  • A display bought without a chart card is a plotter with no chart on it. Raymarine labels those kits, in their own words, Charts not included in this kit.
  • Every LightHouse region ships with a free year of the Premium subscription; renewal runs through chartmanager.raymarine.com.
  • Axiom and Element displays also accept Navionics and C-MAP cartography on a microSD card.
Great Britain and Ireland sit in WESTERN Europe. The Northern Europe card is Scandinavia and the Baltic - it does not cover UK waters.

Do you want sonar, or only a chartplotter?

This is the one that catches people out on the Axiom+ range, and it cannot be fixed later.

  • Axiom+ 7 (E70634) and Axiom+ 9 (E70636) have no transducer connector at all. Raymarine calls them chartplotter-only display variants - they cannot be turned into fishfinders by adding a transducer.
  • Axiom+ 7 RV (E70635) carries the 25-pin RealVision connector and four sonar channels built in - but no transducer in the box.
  • Axiom2 Pro S has a single CHIRP conical channel. Axiom2 Pro RVM adds RealVision MAX plus a separate 1 kW transducer port.
  • Element S is one conical CHIRP channel. Element HV adds DownVision, SideVision and RealVision 3D in both 350 kHz and 1.2 MHz forms.
If depth matters to you, check the transducer connector before you compare screen sizes. On the bare Axiom+ 7 and 9 there simply isn't one.

Will the system ever grow?

Networking is where these three ranges genuinely separate, and it is decided on the day you buy the display.

  • Element has no RayNet port. Its only radar is a Quantum over Wi-Fi, with no Doppler and no MARPA target tracking, and it cannot drive a second station or a camera.
  • Axiom+ has one 10/100 RayNet port and drives both Quantum 2 and Cyclone radars.
  • Axiom2 Pro has two gigabit RayNet ports, a six-core processor and 64 GB of storage.
  • Only Axiom2 Pro has an analogue video input, and only Axiom2 Pro has HDMI out to repeat the screen to a saloon or flybridge monitor.
An Element cannot be networked at any price. If a second screen, a wired radar or a camera is even a possibility one day, start at Axiom+.
In the box

What arrives, and what you will still need

Supplied

  • Axiom2 Pro display
  • User-configurable lower keypad
  • Suncover
  • Mounting gasket
  • Trunnion mounting bracket
  • Trunnion knobs
  • M3 x 5 screw, M3 spring washer and M3 crimp terminal for the optional grounding connection
  • SeaTalk NG to DeviceNet adaptor cable, 1 m
  • RayNet network cable, 2 m
  • Mounting fixings x 4 - M4 x 40 bolts, M4 plain washers, M4 nuts
  • Documentation
  • Power / video / audio cable, 1.5 m
This is Raymarine's own published pack list for the Axiom2 Pro 9 and 12.
No transducer is included with any Axiom2 Pro. Chart variants add a preloaded LightHouse card, which Raymarine does not itemise separately.

You may also need

LightHouse Charts Western Europe cardR70794-WEU, if you have chosen a variant without charts. This is the region that covers Great Britain and Ireland - Northern Europe does not.
Required
TransducerNone is supplied. A CPT-S style transducer also needs the A80490 adaptor cable to reach the 25-pin port.
Required for sonar
NMEA 2000 backbone, tees and terminatorsIf the boat has no existing bus. The SeaTalkng to DeviceNet adaptor is supplied, the backbone is not.
Often needed
Quantum 2, Cyclone or Cyclone Pro radarQuantum 2 is an 18 inch solid-state Doppler dome; Cyclone and Cyclone Pro are 55 W and 110 W open arrays.
Optional
Evolution autopilot keypadReplaces the standard lower keypad with dedicated pilot controls.
Optional
Questions

Raymarine Axiom2 Pro FAQs

What does this give me over an Axiom+ 7?
Six cores instead of four, 64 GB of storage instead of 16, two gigabit RayNet ports instead of one 10/100 port, a physical keypad alongside the touchscreen, an analogue video input, HDMI out, and 8 to 32 V operation. Those matter on a boat that will carry a radar, a camera and a second station. On a single-screen 12 V yacht the Axiom+ does the same navigation job.
Is the screen brighter than an Axiom+?
No, and this surprises people. Raymarine publishes 1300 nits for the Axiom2 Pro 9 and 1200 for the 12, against 1800 nits for the Axiom+ 7 and 12. Both ranges use IPS panels with the same HydroTough coating.
What is the difference between S and RVM?
Sonar, and nothing else. The S has one conical CHIRP channel to 274 m. The RVM adds RealVision MAX - DownVision, SideVision and RealVision 3D at 350 kHz plus a 200 kHz high CHIRP - and a separate 11-pin 1 kW port good to 914 m on the right transducer. Display, processor, ports, networking and dimensions are identical. This listing is the S.
Will it run on my 24 volt boat?
Yes, directly. Raymarine specifies 8 to 32 V dc with a 12 or 24 V nominal supply. This is the only display in our Raymarine range that does - the Axiom+ and Element are both 8 to 16 V and need a converter on a 24 V system.
Can I connect my old analogue camera?
Yes. There is a BNC analogue video input on the power cable. No Axiom+ has one, and neither does the Element. The HDMI connector is output only, for repeating the display to another monitor.
Do the chart variants include a subscription?
The preloaded LightHouse regions ship with a free year of the LightHouse Charts Premium subscription, renewable through chartmanager.raymarine.com. Check which region you are ordering: Western Europe covers Great Britain and Ireland, Northern Europe does not.
How much does it weigh?
Raymarine does not publish a weight for the Axiom2 Pro, so we do not quote one. The 9 inch measures 186.2 x 329.5 mm on its trunnion bracket and the 12 inch 246.13 x 388.5 mm, with 233 to 235 mm of depth including cables.

Not sure which one fits your boat?

We fit these every week at Fox's Marina. Talk to us about transducer choice, which chart region you actually need, and whether the instruments you already have will speak to it.

Delivery & Returns

We ship chandlery, clothing and marine equipment around the world and always endeavour to get your products to you as quickly and as cost-effectively as possible. We will dispatch your order as soon as possible, usually the day it is received for orders placed before 2PM. Our stock is controlled such that all items bought online are available in stock with our shop or supplier. If there is any delay due to a product being out of stock, or there is a longer lead time, for example, in the case of ‘Special Order’ items, or having a longer lead time for production, we will contact you, however, this will also be suggested at the checkout. In such cases, we will advise when the product will be delivered (or is available for collection if you have opted to collect from our store).

Standard UK Mainland 1 - 2 Working Days (Excluding Weekends & Bank Hollidays) - £6.95

Next Day Delivery (Please note that orders must be received by 1400hrs for next day delivery. In some instances, we may be able to dispatch later in the day for next day delivery but this cannot be guaranteed. - £9.95

Scotish Highlands & Islands 2 - 3 Working Days (Excluding Weekends & Bank Hollidays) - 14.45

Isle of Wight 2 - 3 Working Days (Excluding Weekends & Bank Holidays) - £9.45

Northern Ireland 2 - 3 Working Days (Excluding Weekends & Bank Holidays) - £14.95

Our policy is simple – you have up to 90 days to return your purchase if it’s not suitable or you’ve changed your mind. Our hassle-free 90-day returns policy applies to most items and is offered in addition to your statutory rights.

Return goods purchased in-store

Simply bring your order confirmation or delivery note and the item you wish to return or exchange, unused and in its original packaging, to our till point in the shop. If you paid by debit or credit card, please ensure you also bring the payment card you originally used to buy the item/s.

Return goods bought online

1. Start your return through the Returns Process in your Fox’s Chandlery online customer account within 90 days of delivery.

2. Once approved, you will receive a Return Authorisation Number (RAN) and shipping instructions.

3. Package the item securely in its original packaging – please do not apply labels or tape directly to the product packaging.

4. Use a tracked courier service and always obtain proof of postage.

5. Please allow up to 14 working days after we receive the goods for your return to be processed.

If you need your item/s to be collected because it's large or heavy please call our online team on +44 (0) 1473 694725.

Read the full returns policy

If you need to add or remove items from your order, change the details of your delivery address or cancel the order completely, please contact our Online Team for advice on +44 (0) 1473 694725 between 0900 and 1730 Monday to Friday or email us. Please quote your order number and order date. If your order has already been dispatched or delivered, then you will need to follow our Returns procedure in the event of any unwanted products.